Integration Stable

HostSync connects with Booking.com.

HostSync integrates with Booking.com to bring reservation and availability data into your HostSync workflows. Manage your Booking.com listings alongside every other channel — without switching between the extranet and your operational tools.

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HostSync channel manager showing Booking.com connected with real-time reservation sync and availability status
The Challenge

Managing the Booking.com extranet alongside the rest of your operation.

Booking.com is one of the highest-volume booking platforms for European holiday rental operators and hotel properties. For many teams, it generates a significant share of incoming reservations — which also means a significant share of manual extranet work.

The extranet is built for managing individual listings, not for running an operation. Checking availability, updating rates, responding to guests and handling reservation changes each require navigating a different section. If you also manage Airbnb, VRBO, Expedia or direct bookings, none of that information is in one place.

HostSync's Booking.com integration connects your Booking.com listings to the same operational layer as every other channel. Reservations flow in. Availability pushes out. Guests can be reached through GuestHub. Check-in flows start automatically where configured. The extranet stays for extranet-specific tasks — everything else moves into HostSync.

The Integration

Booking.com reservations, inside HostSync.

Where the Booking.com integration is active, reservations and availability data appear in HostSync's operational view alongside all other connected channels.

HostSync dashboard showing Booking.com reservations alongside other channels in the unified reservation calendar
1

Booking.com listed as an active connected channel with sync status and last update timestamp

2

Booking.com reservations displayed in the unified calendar alongside Airbnb, VRBO and direct bookings

3

Connected workflow modules — GuestHub, Online Check-In — receiving reservation data automatically

What It Supports

What the Booking.com integration enables in HostSync.

Reservation import

New reservations from Booking.com flow automatically into HostSync where the integration is active, making booking details available to connected operational modules.

Availability synchronization

Availability updates made in HostSync can push to Booking.com, and Booking.com bookings trigger availability blocks across connected channels where configured.

Rate coordination

Rate updates from HostSync can push to Booking.com where the rate connectivity is configured, supporting consistent pricing across your channel mix from a single source.

Guest communication support

Booking.com guest details connected to HostSync can be used in GuestHub for unified inbox messaging and pre-arrival communication workflows where supported.

Online check-in trigger

Booking.com reservations arriving in HostSync can automatically trigger Online Check-In invitations to guests where the check-in workflow is configured.

Multi-property management

Multiple Booking.com properties can connect to HostSync, with each property's reservations and availability managed from a single HostSync dashboard where configured.

How It Works

Connect Booking.com to HostSync in three steps.

1

Connect your Booking.com property to HostSync

Link your Booking.com property credentials in HostSync's integration settings. HostSync uses Booking.com's connectivity program to exchange availability and reservation data between platforms.

HostSync integration settings showing Booking.com property connection configuration
2

Configure channel and rate settings

Set which properties and rate plans sync with Booking.com through HostSync. Configure how availability updates flow between the two platforms and which HostSync modules receive incoming Booking.com reservation data.

HostSync Booking.com integration configuration panel showing channel and rate plan settings
3

Manage Booking.com reservations in HostSync

Once connected, Booking.com reservations appear in HostSync's reservation dashboard and trigger connected workflows — guest messaging, check-in flows and availability updates — without manual handling between platforms.

HostSync reservation dashboard showing Booking.com reservations with connected workflow status
Supported Workflow

Booking.com works with these HostSync modules.

Channel Manager

Booking.com reservation data and availability updates connect to HostSync's Channel Manager, supporting a unified view of all connected channels from one place.

Explore Channel Manager →

GuestHub

Guest communication connected to Booking.com reservations can be handled in GuestHub's unified inbox, alongside messages from all other connected channels.

Explore GuestHub →
FAQ

Questions about the Booking.com integration

How does HostSync connect to Booking.com?
HostSync connects to Booking.com through Booking.com's connectivity program, which allows third-party platforms to exchange reservation and availability data. Connection is set up in HostSync's integration settings using your Booking.com property credentials. Booking.com connectivity availability depends on your property type and region.
Will my Booking.com availability update automatically in HostSync?
Where the Booking.com integration is active and configured, availability updates in HostSync can push to Booking.com, and new Booking.com reservations can trigger availability blocks across connected channels. Sync behavior depends on the integration configuration and your channel setup.
Can I manage Booking.com reservations from HostSync?
Booking.com reservations connected to HostSync are visible in HostSync's reservation dashboard and can be used to trigger HostSync workflow modules — including guest communication in GuestHub and digital check-in flows in Online Check-In — where configured.
Does HostSync replace the Booking.com extranet?
HostSync does not replace the Booking.com extranet. Certain extranet-only functions — including policy management, promotional programs and payment disputes — remain in Booking.com's own interface. HostSync focuses on reservation data flow and connecting Booking.com activity to your operational workflows.
Which Booking.com data is available inside HostSync?
Reservation details, stay dates, guest arrival information and availability status are typical data types that flow from Booking.com into HostSync where the integration is active. Specific field availability depends on Booking.com's connectivity API and your integration configuration.
Does connecting Booking.com affect my Booking.com ratings or reviews?
Connecting Booking.com to HostSync does not affect your Booking.com ratings, reviews or account standing. HostSync reads reservation and availability data through the standard connectivity program — it does not interact with Booking.com guest review systems.
Can I connect multiple Booking.com properties to HostSync?
Multiple Booking.com properties can be connected to a single HostSync account where each property is configured individually in HostSync's integration settings. Multi-property management and how properties map to HostSync listings is described in the integration setup documentation.
Is the Booking.com integration available on all HostSync plans?
Booking.com connectivity is included in HostSync plans that include channel management features. Specific plan details and integration availability are described on the HostSync Pricing page.

Your Booking.com listings, managed from HostSync.

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